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We will always do our best to help with and troubleshoot any items that come from us. Do not hesitate to call 780-250-8277 or send us an email : [email protected]
We offer a 15-day warranty from the day the item is delivered. The customer assumes the costs of shipping the item back. If an error is made on our behalf, ie. wrong items shipped. Shipping fees are waived.
Sale items are final sale!
E-Liquids
All sales of E-liquids are final.
Accessories
Drip tips, opened packs of coils, wires cannot be returned (please be careful when selecting these items)
What is not covered:
If the product comes with an authenticity card, it is important to keep them for warranty purposes. Manufacturers will not honor a return without it.
Refunds and Store Credit
If we are unable to fulfill a request for an authorized exchange. We will issue you a store credit;we are unable to issue refunds.